Terms and Conditions

Terms and Conditions

Welcome to the www.genuineedge.com.au website. Suttons Parts Genuine Edge provides this Site as a service to you, our customers. Please review the following basic rules that govern your use of our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

 

DEFINITIONS

“Conditions” means these terms and conditions;
“Contract/ Agreement” means the contract incorporating these Conditions which is formed when You place an Order and We confirm acceptance of such Order;
“International” means countries other than Australia
“Transactions/ Order” means an order placed by You via this Website for one or more Products;
“Personal Information” means all and any information provided by You in an Order or when registering on any part of this Website to include without limit your name, address and card details;
“Product” means any product advertised on this Website;
“We/Us/Our” means Suttons Parts Genuine Edge
“Website/site” means www.genuineedge.com.au which is operated by Us;<
“You/Your” means a user of this Website.

 

Unless we expressly provide otherwise, all Transactions, all Products and your use of such Products are subject to these Terms, which shall apply regardless of how you access the Site. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this Site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Site.

PRIVACY POLICY

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or forces outside of our control for which we will not be responsible.

In order to contract with Suttons Parts Genuine Edge you must be over 18 years of age and possess a valid credit card issued by a bank acceptable to us. Suttons Parts Genuine Edge retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm your order and postal details. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to changes.

OUR CONTRACT

When you place an order, you will receive an acknowledegment e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit card.

PRICING AND AVAILABILITY

Whilst we try and ensure that all details, descriptions and prices which appear on this Site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the Order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Prices are inclusive of GST. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

COLOURS

We have done our best to display as accurately as possible the colours of the products shown on the Site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

PAYMENT INFORMATION

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed.

All payment transactions are conducted through Westpac Bank Payment Gateway, Paypal or Openpay.

All prices are quoted in Australian dollars

We do not accept Diners Club, all other major credit cards are accepted.

If you wish to purchase items offline please feel free to either contact us by phone, email or visit our store.

PROMOTIONAL CODES

We may from time to time offer promotional codes which may apply in respect of any, or certain specified, purchases made through this Website.

The conditions of use relating to any promotional code will be specified at the time of issue.
These T&Cs relate to all Suttons Parts Genuine Edge promotions, competitions and promotional codes (unless otherwise stated).

  1. Promotional codes cannot be redeemed for cash.
  2. An individual promotional code can only be used once per order.
  3. Promotional codes will not be resupplied if lost or stolen.
  4. The value of a promotional code will not be refunded if purchased items are returned.
  5. A promotion code can't be used after an order has been placed.

CANCELLING YOUR PURCHASE

You have a right to refund your purchase of Product(s) from the Site within twenty-one days of the date on which you received your order and receive a refund. To exercise your right to a refund, you may notify us at webadmin@suttonsparts.com.au within twenty-one days of receipt of your Order

In the event that we do not receive your returned Order within thirty (30) days of the later of (i) the date you notified us of your return and (ii) the date you received your Order the deemed date of receipt will be the date of the post-mark on the packaging of your returned Order. We will not be responsible for the costs of such return.

FAULTY PRODUCTS

In the event that you receive a faulty Product, we recommend that you contact us at webadmin@suttonsparts.com.au Provided that you return such faulty product to us, we will provide you with a full refund to your original payment method.

We will not be liable to you for failures, defects or delays in delivery caused by:
 

  • Your provision of incorrect or outdated information
  • Your mailbox being full
  • Your failure to comply with instructions for use of the Site
  • Any event which is outside of our reasonable control.

PRE ORDER PRODUCTS

Pre Order products are to be paid in full at time of purchase. The expected delivery date is displayed with the product on the website. Suttons Parts Genuine Edge will endeavour to keep you updated on all expected Delivery date changes. If you require any further updates we recommend that you contact us at webadmin@suttonsparts.com.au

MISUSE OF THE SITE

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Cybercrime Act 2001. Suttons Parts Genuine Edge will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

THIRD PARTY LINKS

In an attempt to provide increased value to our visitors, We may choose various third-party web sites to link to from this Site. However, even if the third party is affiliated with Us, We have no control over these linked sites, all of which have separate privacy and data collection practices, independent of genuineedge.com.au  We have no responsibility or liability for these independent policies or actions and We are not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. None the less, We seek to protect the integrity of Our Website and the links placed upon it and therefore request any feedback on not only our Site, but for sites we link to as well (including if a specific link does not work).

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

All comments, feedback, reviews, suggestions, ideas, and other submissions disclosed, submitted or offered to Us on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Our property. Thus, We will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. genuineedge.com.au is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

MY ACCOUNT

You are responsible for maintaining the confidentiality of the password chosen by You when You register on the Website and for restricting access to your computer and/or email address to prevent unauthorised access to your account.
We reserve the right to close an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way. We reserve the right to delete your account

RECEIVING NEWS & OFFERS FROM US

I accept that by becoming a member of the Suttons Parts Genuine Edge mailing list, I will receive periodic notification via email, text messaging and or conventional post outlining news, offers and other information relevant to their products and services. I understand that it is my right to unsubscribe at any time by forwarding a request via the website “unsubscribe" or via email, stating "unsubscribe" in the subject box. I understand that all requests for deletion will be processed within 14 days from the request date.

 

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.