Delivery & Shipping

All orders are shipped from Lidcombe NSW within 1-2 business days. We Ship to Australia and New Zealand - Please contact us if you are outside Australia - NZ and we can quote you for delivery !

If you have selected a delivery option when you placed an order, you will be charged a calculated delivery fee based on the weight and dimensions of your order. However, if the cost to deliver the order to you significantly exceeds the delivery fee (for instance because you are located in a remote area or have placed a special order for large or heavy products), we may contact you to discuss alternative arrangements. This may include cancelling or modifying your order.

Genuine Edge offers standard and express shipping with:

• Australia Post

• Startrack

• Couriers Please (for metro areas only)

Pick up is available from Suttons Genuine Edge, 16-18 Carter St, Lidcombe NSW 2141, You will be emailed when your order is ready, Please allow up to 24 hours. Monday to Friday only.

If an incorrect address has been provided please contact us asap and we will work with you to correct the mistake (This may result in a modified delivery cost on your order).

All tracking for orders can be found in 'My Orders' on our site.