GENUINE vs AFTERMARKET PARTS

Q: Do you sell aftermarket parts?

A: Genuine Edge specializes exclusively in genuine OEM parts. We focus on providing authentic manufacturer parts that meet original specifications and quality standards. We also offer the only genuine alternative parts backed by GM with the ACDelco brand and Ford Motor Company with Motorcraft and Omnicraft brands all carrying the same warranties as Genuine Parts.

Q: What is ACDelco?

A: Global giant ACDelco, the leader in automotive parts for all makes and models. ACDelco is an American automotive parts brand owned by General Motors, which also offers genuine alternative parts for non-GM vehicles. ACDelco offers the only genuine alternative backed by GM. ACDelco's lines of premium genuine alternative parts offer a precise fit for most vehicles. ACDelco offers warranties on their parts and services, typically covering a period of 12 months or 20,000 kilometres, whichever comes first. The Battery range offers a 3 year, or 60,000 km private use vehicles only.

Q: What is Ford Motorcraft & Omnicraft brands?

A: Ford Motorcraft parts is owned and operated by the Ford Motor Company and is the official parts brand of Ford and has been since its inception in the 1950s.They are engineered for reliability, performance and meet the exact specifications of Ford vehicles. Products under the "Motorcraft" brand include an extensive range of mechanical parts including spark plugs, batteries, brakes, filters, motor oil, automatic transmission fluid, among others. Motorcraft offers warranties on their parts and services, typically covering a period of 12 months or 20,000 kilometres,

A: Omnicraft Parts is Ford Motor Company’s exclusive ‘most makes’ brand of premium parts. With over a century of parts heritage to build upon, Omnicraft provides excellent quality and fit, and is a preferred choice of professional automotive technicians. Omnicraft is the first new parts brand that Ford Motor Company has launched in 50 years, but its heritage runs deep. With the addition of Omnicraft, customers now have access to high-quality and competitively priced service parts for most major brands. Omnicraft offers warranties on their parts and services, typically covering a period of 12 months or 20,000 kilometres,

Q: What are the benefits of using genuine OEM parts?

A: Genuine OEM parts offer numerous advantages:

• Perfect Fit & Function: Manufactured to exact original specifications with precise tolerances
• Superior Quality Materials: Made from the same high-grade materials as original equipment
• Manufacturer Warranty: Full warranty coverage backed by the original manufacturer, typically covering a period of 12 months or 20,000 kilometres, whichever comes first.
• Safety Compliance: Meet all Australian Design Rules (ADR) and safety standards
• Longevity: Designed to last as long as the original parts, reducing replacement frequency
• Vehicle Value Protection: Maintains your vehicle's resale value and integrity
• Insurance Compliance: Accepted by all insurance companies without question
• Reliability: Proven performance and compatibility with your vehicle's systems
   

Q: What problems can aftermarket parts cause?

A: Aftermarket parts can present several risks:

• Poor Fitment: May not fit properly, causing vibration, noise, or premature failure
• Inferior Materials: Often made from cheaper metals or plastics that degrade faster
• Safety Risks: May not meet Australian safety standards, potentially compromising vehicle safety
• Warranty Issues: Can void your vehicle's warranty if they cause damage to other components
• Insurance Problems: Some insurers may refuse claims if non-genuine parts contribute to an accident
• Premature Failure: Lower quality manufacturing can lead to earlier replacement needs
• Compatibility Issues: May not integrate properly with electronic systems or sensors
• Reduced Performance: Can affect vehicle performance, fuel efficiency, or handling
   

Q: Are aftermarket parts really cheaper in the long run?

A: While aftermarket parts may seem cheaper upfront, they often cost more over time due to:

• More frequent replacements due to shorter lifespan
• Potential damage to other vehicle components
• Voided warranties requiring out-of-pocket repairs
• Reduced fuel efficiency affecting ongoing running costs
• Lower resale value when selling your vehicle
• Potential safety-related costs from inferior components
   

Q: How can I identify genuine parts from fake ones?

A: Genuine parts have several identifying features:

• Official manufacturer packaging
• Proper part numbers matching manufacturer specifications
• Quality materials and precise manufacturing finish
• Manufacturer warranties and documentation
• Purchase from authorized dealers like Suttons Parts - Genuine Edge Superstore
• Avoid parts with missing or poorly printed packaging, unusually low prices, or sellers without proper credentials